Using AI at work is not cheating. it's how you stay ahead. Here's OpenAI's 24-page guide on measuring AI adoption & impact at work.
Here is the 24-page guide and here is the NotebookLM audio overview.
Using AI at work is not cheating. it's how you stay ahead. Let that sink in.
In fact, organizations should measure "AI tools Adoption" for their teams.
Here's OpenAI's 24-page doc on how to measure AI Adoption and Impact at your company. I put this together on a NotebookLM, you can find the 🔗 here.
My personal take on the metrics needed to measure AI tool adoption for your teams:
✨Awareness
This means, team members know the AI tool exists and understand its purpose. Actual metrics:
- % of team members who have attended a demo or training
- Internal documentation or onboarding material shared
- Awareness surveys or pulse checks
✨Initial Use (Pilot)
Team members start experimenting with the tool in limited or low-risk contexts. Metrics:
- # of users who have logged in or launched the tool
- % of team members who used the tool at least once
- Feedback collection (usability, usefulness, barriers)
- Identification of pilot champions or early adopters
✨ Regular Use
To what extent the tool becomes part of regular workflows for certain tasks. To measure this...:
- Frequency of tool usage per user (weekly/monthly)
- Types of tasks performed with the tool
- Increase in speed or efficiency metrics
- Reduction in errors or rework
✨ Integration
The AI tool is embedded into core processes and systems. How to measure:
- Tool usage integrated into SOPs or workflows
- APIs or automations in use
- Reduction in use of old/manual methods
- % of processes enhanced by the AI tool
✨ Optimization
Users refine how they use the tool for maximum benefit. How to measure:
- Customized settings or workflows adopted
- Advanced features usage increases
- Peer-led best practices or guides shared
- Measurable ROI (time saved, quality improvements)
✨ Advocacy & Expansion
Team members become advocates, and usage expands to other teams or functions. Metrics:
- Number of referrals to other teams
- Internal case studies or success stories published
- Leadership support for broader rollout
- Community of practice formed
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insightful
Good one to get teams started and ultimately reap benefits in the long run. Ofcourse the underlying assumption here is all or some tools are enabled at an Enterprise level? How do you suggest regulated environments go about this?